Policies & Rules

 

 

General Information & Suggestions

  1. Enrolling in Swim Lessons at Macher Swim School
    1. Online registration is available
    2. Registration can also be done by calling the office at 573-875-7946
    3. A minimum of 3 students is required to hold a class
      1. Occasionally, exceptions can be made
    4. Determine the correct level for your child by referring to our course content on the Swim Lessons page, or talk to a staff member
  2. Make-up Policy
    1. Make-ups must be made within 3 months of the missed lesson(s)
    2. Making up prior to the missed lesson may be scheduled by calling the office
    3. If several classes need to be made up, but cannot be done within the next 2 weeks, ask the office for a letter of credit
  3. Letters of Credit and Refunds
    1. A letter of credit can be used at a later date
    2. Letters of Credit will be honored for 3 months past the date of the missed classes
    3. We do not normally offer refunds, but offer instead Letters of Credit to make up missed classes
  4. If classes are cancelled by Macher Swim School
    1. A make-up date will be scheduled
      1. If the make-up date does not work with your schedule, you may schedule a make-up during another class (refer to Make-up Policy when scheduling)
    2. Classes are usually cancelled for snowy/icy winter weather as well as some other rare reasons
  5. Suggestions for Parents
    1. What do I do if my child cries?
      1. Read our sheet (available at Macher Swim School) on this topic. Most children have difficulty because of parent separation and our staff are trained to make this adjustment easier.
    2. When explaining to a young child about what is expected of them at swimming lessons you might say something like this, “The teacher is there to help you, and you should try to let the teacher help you a little bit.” Being laid back and matter of fact, but unwavering is usually best.  Be sure to stay in communication with the instructor or Joanne Macher if the transition is not going smoothly.
    3. Arrive to your first class 10 minutes early to check in and make your payment
    4. Most children come and go in their swim suits when the weather is warm
    5. Dressing rooms are available
      1. Children 5 years and older should use the dressing room appropriate to their gender.
      2. Parents of the opposite gender who would like to help their child dress may use the deck restroom or the pre-school changing area on the North end of the deck
    6. Swimmers with long hair usually benefit from wearing their hair in a ponytail or in a cap. This helps keep hair out of their face while swimming.
    7. If you have questions, you may speak to your child’s instructor for a moment before or after class. Longer conversations may be directed to Joanne Macher or the instructor at another time.
    8. We stand behind our program and will do our best to make sure your child develops good swimming skills.
    9. Children learn faster by going to lessons twice per week rather than once per week. However, it is better to go once per week for several sessions rather than twice per week for only one session of lessons
    10. Just like learning any other skill, we recommend attending lessons and practicing.